Desktop
- When adding or changing a card, you will want to first go to fiberwaveinternet.comand sign in/register.
- If you have not registered already and are in need of a signup code, you can find it in your internet setup form or by contacting our support team
- Once signed in you should see the following page, from here click on "Profile" on the left side of the page.
- You will then see the following page, which you can then click on "Billing" and add your card.
- If you are updating your card to a new one, add your card like normal. It should automatically update to your account to the new card.
- Once you've added/changed your card, if you have not done so already inform our support team. This will allow them to verify with the Billing Department that everything has gone through correctly.
Mobile
- When adding or changing a card, you will want to first go to fiberwaveinternet.comand sign in/register.
- If you have not registered already and are in need of a signup code, you can find it in your internet setup form or by contacting our support team
- Once signed in, you should see the following page. Click on the top left, and then select "Profile".
- Once you have gotten to your Profile, scroll down and select the 3rd tab from the left. This will allow you to add your card information.
- If you are updating your card to a new one, add your card like normal. It should automatically update to your account to the new card.
- Once you've added/changed your card, if you have not done so already inform our support team. This will allow them to verify with the Billing Department that everything has gone through correctly.